Become a Mystery Customer

Do you find it easy to spot good or bad customer service?

ITS Incognito has a regular team of excellent & reliable Mystery Customers but we are always on the look out for new Mystery Customers. However we have a tough selection process - our aim is not simply to have a database of thousands of mystery shoppers but instead to have a select team of Mystery Customers.

Quite simply our clients are the best in their field. Their standards are high and they want to be sure their staff are following standards and offering exemplary customer service. They also want to understand more about the service their customers receive. One of the best ways of doing this is to implement a Mystery Customer programme.

So if you have an eye for detail, a passion for good service and a positive, constructive way of communicating, then you could be just the person we are looking for - to help ITS Incognito help our customers meet the needs of their customers!

Although it's not easy to make a living from mystery shopping, we do pay a fee for every single one of our assignments. There's no such thing as just a free meal in our opinion; you will get paid no matter how enjoyable the assignment!